For subscription based plans; a full refund will be issued if Geek PC Rescue has not been able to resolve even a single issue for you within the first 30 days of the subscription. Geek PC Rescue reserves the right to either deduct a minimum of $69.99 or 10% of the total amount charged whichever is higher. In short, for X number of cases resolved a charge would be made and rest of the amount would be refunded. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this Geek PC Rescue may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.Thank you for choosing Geek PC Rescue as your technical support expert and daily IT needs.